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Developing and testing a telerehabilitation system for people following stroke: issues of usability

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This paper describes user testing of a technological system which enables stroke survivors to independently undertake rehabilitation exercises at home. The prototype is based on advanced movement sensors which are worn by the user when performing prescribed exercises. Sensor data are transmitted to a computer which displays the user's movements and progress. The number and type of sensors, methods of attaching them to the user's body in the correct locations, the type of computer screen and the input devices were changed and refined as the project progressed in response to feedback from people with stroke, their carers and physiotherapists. Home-based testing of the system highlighted usability issues concerned with the appropriateness and acceptability of the equipment in domestic settings, the sensors and methods of attachment, and use of, and interpretation of the screen presentation. Users required education as well as support throughout the testing period. Increasing sophistication of the technological aspects of the system over time resolved some usability issues but also created others, as did meeting the aims of improved clinical utility. The interplay between technology development, clinical utility and usability must be taken into account for devices to be successfully developed for practice.
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Keywords: design strategy; human factors; user evaluation; user observation

Document Type: Research Article

Affiliations: 1: School of Health and Related Research, University of Sheffield, Sheffield, UK 2: Bath Institute for Medical Engineering (BIME), University of Bath, Bath, UK 3: Pain Management Unit, University of Bath, Bath, UK 4: Centre for Health and Social Care Research, Sheffield Hallam University, Sheffield, UK 5: Faculty of Health and Wellbeing, Sheffield Hallam University, Sheffield, UK 6: Research and Innovation, University of Ulster, Londonderry, UK 7: West Midlands Rehabilitation Centre, Birmingham, UK 8: Computer and Electronic Systems, University of Essex, Colchester, UK

Publication date: 01 April 2010

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