Three Decades of Research and Professional Practice on Printed Software Tutorials for Novices

Authors: van der Meij, Hans; Karreman, Joyce; Steehouder, Michaël

Source: Technical Communication, Volume 56, Number 3, August 2009 , pp. 265-292(28)

Publisher: Society for Technical Communication

Price: $18.00 plus tax (Refund Policy)

Abstract:

Summary

Provides a historic overview of research on printed software tutorials

Describes developments in design approaches, refinements in design, and user experience

Document Type: Research article

Publication date: 2009-08-01

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Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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