@article {Conklin:November 2008:0049-3155:329, author = "Conklin, James", title = "Introduction to the Special Issue on Qualitative Research in Technical Communication", journal = "Technical Communication", volume = "55", year = "November 2008", abstract = "Summary
Discusses the benefits of qualitative research and shows how it can reveal the impact and value of the technical communication professionShows how the articles in this issue provide insights into the challenges, opportunities, and innovations that characterize contemporary technical communication practice", pages = "329-332(4)", url = "http://www.ingentaconnect.com/content/stc/tc/2008/00000055/00000004/art00002" }