The Role for Technical Communicators in Open-Source Software Development

Author: Yeats, Dave

Source: Technical Communication, Volume 55, Number 1, February 2008 , pp. 38-48(11)

Publisher: Society for Technical Communication

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Abstract:

Although it claims to adhere to user-centered design principles of participatory design and democratized technology, open-source software often fails to effectively address the usability needs of typical software users. In many cases, it embodies a system-centered design approach facilitated by the efforts of developer-users. In addition to the existing participation in open-source projects in the classroom, technical communicators should actively critique open-source software and promote user-centered design principles in open-source software projects.ory Assessment model and its implications for practitioners and researchers in technical communication.

Document Type: Journal article

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