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Skills and Literacies for the 21st Century: Assessing an Undergraduate Professional and Technical Writing Program

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Based on the results of a 2004 self-study and review by the Northwest Accreditation Commission, the Professional and Technical Writing (P&TW) faculty at Weber State University decided to implement a full program assessment. They began this process with a needs analysis of comparable technical communication programs around the country and surveys of regional STC members, local employers, and current students. P&TW faculty also consulted relevant literature, focused on a theoretical approach, developed outcomes for each course, and created a holistic rubric to evaluate student portfolios in the program’s capstone course. In fall 2007, faculty will begin using the outcomes and rubric in order to determine whether or not student outcomes meet course objectives, to monitor course description changes and additions, to standardize and improve faculty approaches to grading and teaching, and to track students’ work with various clients. After five years, faculty will report preliminary results of their program review.

Document Type: Journal Article

Publication date: November 1, 2007

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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