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Acknowledging Complexity: Rethinking Program Review and Assessment in Technical Communication

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Abstract:

Regular evaluations are essential to the success of an organization. Only by reviewing and assessing the quality of work it performs can an organization recognize and play to its strengths as well as identify and address its weaknesses. The same process holds true for academic departments and divisions as much as it does for corporate entities. In both cases, the key to effective review and assessment involves identifying an organization's objectives and then determining how well the activities of that organization meet those objectives.

Document Type: Journal Article

Publication date: 2007-11-01

More about this publication?
  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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