Do Curricula Correspond to Managerial Expectations? Core Competencies for Technical Communicators

Authors: Rainey, Kenneth T.; Turner, Roy K.; Dayton, David

Source: Technical Communication, Volume 52, Number 3, August 2005 , pp. 323-352(30)

Publisher: Society for Technical Communication

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Abstract:

This study is part of an ongoing effort to determine the core competencies of technical communicators by looking at a variety of data. This project is the final component of an attempt to determine which competencies managers seek in new employees. This report summarizes the results of both a survey and interviews of technical communication managers to determine which competencies managers seek. The survey was based on an analysis of the curricula of the 10 largest (by student enrollment) undergraduate technical communication programs. The article begins with a summary of findings and recommendations; it then describes the methodology and presents the results in more detail; finally, it discusses some implications of the data and concludes by looking at emerging trends and managerial expectations in the profession, the future roles that technical communicators may be assuming, and knowledge and skills required to fulfill these roles.

Document Type: Journal article

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