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Do Curricula Correspond to Managerial Expectations? Core Competencies for Technical Communicators

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This study is part of an ongoing effort to determine the core competencies of technical communicators by looking at a variety of data. This project is the final component of an attempt to determine which competencies managers seek in new employees. This report summarizes the results of both a survey and interviews of technical communication managers to determine which competencies managers seek. The survey was based on an analysis of the curricula of the 10 largest (by student enrollment) undergraduate technical communication programs. The article begins with a summary of findings and recommendations; it then describes the methodology and presents the results in more detail; finally, it discusses some implications of the data and concludes by looking at emerging trends and managerial expectations in the profession, the future roles that technical communicators may be assuming, and knowledge and skills required to fulfill these roles.
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Document Type: Journal Article

Publication date: 2005-08-01

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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