The Methodology of Participatory Design

Author: Spinuzzi, Clay

Source: Technical Communication, Volume 52, Number 2, May 2005 , pp. 163-174(12)

Publisher: Society for Technical Communication

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Abstract:

Technical communicators have lately become interested in participatory design as a way to structure and guide their research and development efforts, particularly in online media. But attempts to use participatory design - in technical communication and elsewhere - have been hampered because participatory design has typically been seen as an orientation or field rather than a methodology with its own methods, techniques, and acceptable range of research designs. In this article, I work with a range of participatory design sources to describe it as a methodology useful for technical communicators. After providing the historical and methodological grounding for understanding participatory design as a methodology, I describe its research designs, methods, criteria, and limitations. Finally, I provide guidance for applying it to technical communication research.

Document Type: Research article

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