Moving Toward Knowledge-Building Communities in Informational Web Site Design

Authors: Turns, Jennifer; Wagner, Tracey; Shuyler, Kristen

Source: Technical Communication, Volume 52, Number 1, February 2005 , pp. 52-63(12)

Publisher: Society for Technical Communication

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Abstract:

In this article, we describe how a knowledge-building community perspective can lead to a framework for designing an informational Web site. We illustrate the framework through our work on the Arthritis source, an informational Web site helping users acquire information about arthritis. The resulting framework provides one means of addressing challenges that arise in the design and development of such informational Web sites.

Document Type: Journal article

Publication date: 2005-02-01

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Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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