Mapping Technical Communication to a Human Performance Technology Framework

Author: Hughes, Michael

Source: Technical Communication, Volume 51, Number 3, August 2004 , pp. 367-375(9)

Publisher: Society for Technical Communication

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Abstract:

This article examines the tenets of Human Performance Technology (HPT) in light of how technical communicators apply its principles. It traces how technical communication has evolved from a content focus to a user focus and how that shift has brought its methods in line with those of the field of HPT. This article outlines the methodology of HPT and shows how technical communicators can use it to help guide their own user-centered approaches, framing the methodology in the form of seven driving questions.

Document Type: Research article

Publication date: 2004-08-01

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Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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