Empirical Proof for Presenting Screen Captures in Software Documentation

Authors: Gellevij, Mark; van der Meij, Hans

Source: Technical Communication, Volume 51, Number 2, May 2004 , pp. 224-238(15)

Publisher: Society for Technical Communication

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Abstract:

None of the previous studies on screen captures addressed the functions in the framework. There was no empirical research on any of the four functions of screen captures. This article presents our research on these functions. Each section starts with a brief explanation of the function. Next, we illustrate the screen capture designs used to test the function. The remainder of each section explains the setup and results of the empirical study. The article ends with some general conclusions about the functions of screen captures.

Document Type: Research article

Publication date: 2004-05-01

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Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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