Good Documentation and the Cat Box Factor

Author: Poe, Kathryn

Source: Technical Communication, Volume 51, Number 1, February 2004 , pp. 11-11(1)

Publisher: Society for Technical Communication

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Abstract:

Do you know anyone who has a VCR that flashes 12:00 perpetually? Do they swear that they have tried to use the documentation and just can’t master this electronic beast? They may be victims of what I call the cat box factor.

Document Type: Research article

Publication date: 2004-02-01

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Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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