Teaching Documentation Writing: What Else Students—and Instructors—Should Know

Authors: Boiarsky, Carolyn; Dobberstein, Michael

Source: Technical Communication, Volume 50, Number 4, November 2003 , pp. 529-537(9)

Publisher: Society for Technical Communication

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Abstract:

A course in computer documentation writing needs to provide instruction in problem-solving skills as well as help students learn to transfer their knowledge and processes from one task to another if it is to truly prepare students for working in the constantly changing environment of the computer field. Purdue University Calumet has developed a unique, complex course that, in addition to providing instruction in the conventions and the rhetorical context in which manuals are written, provides students with the content and procedural knowledge, problem-solving strategies, and desktop publishing skills they need to adapt to the evolving nature of this field.

Document Type: Research article

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