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Single Source in Practice: IBM’s SGML Toolset and the Writer as Technologist, Problem Solver, and Editor

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The promise of single sourcing is a streamlined writing process coupled with increased documentation control and range from single, shared files. Aside from technological changes, which are becoming well known, single sourcing impacts the writer’s job in significant ways, often making it more complex and demanding new skills not typically thought of as technical writing proficiencies. This article uses a workplace example of complex single sourcing to describe the challenges writers may encounter and the skill sets they will have to develop. It cautions against single sourcing as an elegant solution to documentation requirements, reminding that new skill development and problem-solving challenges are inherent in its implementation.
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Document Type: Research Article

Publication date: 2003-08-01

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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