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title = "Politically Correct Covers; Judging Information Products; Kudos for the Online Journal; Academe and Industry",
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@article {Hayhoe:2002:0049-3155:397,
author = "Hayhoe, George F.",
title = "Core Competencies: The Essence of Technical Communication",
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@article {Carliner:2002:0049-3155:399,
author = "Carliner, Saul",
title = "Read Me First: An Introduction to This Special Issue",
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@article {Mackenzie:2002:0049-3155:405,
author = "Mackenzie, Colleen",
title = "The Need for a Design Lexicon: Examining Minimalist, Performance-centered, and User-centered Design",
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@article {Carliner:2002:0049-3155:411,
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title = "Choices and Challenges: Considerations for Designing Electronic Performance Support Systems",
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@article {Gery:2002:0049-3155:420,
author = "Gery, Gloria J.",
title = "Task Support, Reference, Instruction, or Collaboration? Factors in Determining Electronic Learning and Support Options",
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@article {Marion:2002:0049-3155:428,
author = "Marion, Craig",
title = "Attributes of Performance-centered Systems: What Can We Learn from Five Years of EPSS/PCD Competition Award Winners?",
journal = "Technical Communication",
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@article {Gobert:2002:0049-3155:444,
author = "Gobert, Danielle",
title = "Designing Wearable Performance Support: Insights from the Early Literature",
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@article {Quesenbery:2002:0049-3155:449,
author = "Quesenbery, Whitney",
title = "Who Is in Control?: The Logic Underlying the Intelligent Technologies Used in Performance Support",
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@article {Driscoll:2002:0049-3155:458,
author = "Driscoll, Margaret and Hynes, Colin",
title = "Back to Fund-amentals: The Business Realities of Funding for Performance Support Projects",
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@article {Murphy:2002:0049-3155:467,
author = "Murphy, Avon J.",
title = "BOOK REVIEWS",
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@article {Southard:2002:0049-3155:486,
author = "Southard, Sherry",
title = "RECENT AND RELEVANT",
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