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Developing Heuristics for Web Communication: An Introduction to This Special Issue

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This article describes the role of heuristics in the Web design process. The five sets of heuristics that appear in this issue are also described, as well as the research methods used in their development. The heuristics were designed to help designers and developers of Web pages or sites to consider crucial communicative aspects of Web site design. Also previewed is a sixth article that presents a framework for characterizing and analyzing the broad variety of heuristics that are available for Web designers.

Document Type: Research Article

Publication date: August 1, 2000

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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