One Company’s Efforts to Improve Translation and Localization

Author: Walmer, Daphne

Source: Technical Communication, Volume 46, Number 2, May 1999 , pp. 230-237(8)

Publisher: Society for Technical Communication

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Abstract:

Technical communicators frequently collaborate in workplace projects and bring a host of different kinds of expertise to this collaboration. Yet the understanding of communicators’ expertise among managers and subject matter experts is grounded in a view of writing as a finished product and authorship as singular. This article documents many different kinds of "contributory expertise" employed by writers collaborating to produce articles for publication. Expertise in research, textual composition, visual composition, as well as other kinds of expertise garnered on previous projects is often brought to collaborative projects. Often emerging and developing as a function of collaborative work is expertise in framing the project, conducting review processes, and assessing outcomes. These categories are discussed in some detail to provide practicing communicators with ideas for documenting expertise in their specific workplaces, to provide students with ideas for developing expertise in various areas, and to provide managers with enhanced frameworks to initiate and guide collaborative projects.

Document Type: Research article

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