Using Chopsticks and a Fork Together: Challenges and Strategies of Developing a Chinese/English Bilingual Web Site

Author: Chu, Steve W.

Source: Technical Communication, Volume 46, Number 2, May 1999 , pp. 206-219(14)

Publisher: Society for Technical Communication

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Abstract:

My paper discusses the specific challenges associated with designing a Chinese-English Web site in Taiwan for both local and English-speaking audiences abroad. My paper seeks to answer this umbrella question: How can we integrate the Chinese and English portions of the site into a single, consistent presentation? Using an extended case study of a Taiwan-based company, I explore how technical communicators working on this bilingual Web site project (1) developed content in English that is suitable both for native English speakers around the world; (2) reconciled different audience responses to visual communication strategies; (3) tackled the technological challenge of a bilingual Web site; and (4) addressed the cultural and political challenges of developing a Web site for diverse audiences.

Document Type: Research article

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