Fear and Loathing of the Help Menu: A Usability Test of Online Help

Author: Grayling, Trevor

Source: Technical Communication, Volume 45, Number 2, May 1998 , pp. 168-179(12)

Publisher: Society for Technical Communication

Document Type: Research article

Links for this article

http://www.ingentaconnect.com/stc/tc/1998/00000045/00000002/art00004
http://openurl.ingenta.com/content?genre=article&issn=0049-3155&volume=45&issue=2&spage=168&epage=179