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Crossing Disciplines: Usability as a Bridge between System, Software, and Documentation

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Abstract:

Usability has been of prime concern to designers of computer systems and software since the 1980s, but technical communicators have always been concerned with the usability of their documents, even before the term itself came into vogue. Now that we are thinking about usability more formally, we can apply the concept to our traditional task of producing written documentation, and we can use our knowledge of usability to move into new fields of endeavor.

Document Type: Journal Article

Publication date: 1995-05-01

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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