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To Share Knowledge or Not: Dependence on Knowledge-Sharing Satisfaction

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Abstract:

Knowledge sharing behavior does not occur naturally and easily. In this study, I hypothesized that knowledge workers would be more likely to share knowledge if they were satisfied with knowledge-sharing behavior. This positive attitude was labeled knowledge-sharing satisfaction (KSS). Drawing upon social exchange theory and motivation theory, I examined the relationship between KSS and knowledge-sharing behavior. Using survey data from participants employed in research and development departments at knowledge-intensive high-technology companies in Taiwan, I demonstrated that satisfaction of the need for a friendly sharing environment and satisfaction of intrinsic and altruistic motivation are positively related to knowledge-sharing behavior. These findings contribute to researchers' understanding of the antecedents of employee knowledge-sharing behavior.

Keywords: HIGH-TECH INDUSTRY; KNOWLEDGE-SHARING BEHAVIOR; KNOWLEDGE-SHARING SATISFACTION; MOTIVATION THEORY; SOCIAL EXCHANGE THEORY

Document Type: Research Article

DOI: http://dx.doi.org/10.2224/sbp.2013.41.1.47

Publication date: February 1, 2013

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