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The Effects of Conflict on Team Decision Making

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Abstract:

The aim in this study was to examine the relationship between task and relationship conflict and their effect on team decision-making. A sample of 120 participants, divided into 40 teams, was recruited. We found that the relationship of task and relationship conflict was moderated by the decision-making process and teams performed better when making good use of task conflict, while relationship conflict was reduced.

Keywords: CONSENSUS DISCUSSION; LEADER DECISION; RELATIONSHIP CONFLICT; TASK CONFLICT; TEAM DECISION MAKING

Document Type: Research Article

DOI: https://doi.org/10.2224/sbp.2011.39.2.189

Publication date: 2011-03-01

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