Skip to main content

Job stress and job performance among employees in the Taiwanese finance sector: The role of emotional intelligence

Buy Article:

$39.00 plus tax (Refund Policy)

Abstract:

Prior empirical research findings regarding the relationship between job stress and job performance are inconsistent. It was argued in this study that one reason for these inconsistent results may be an existing moderating effect. Stress does not always result directly from the source of pressure itself, but rather from the perception of that pressure. Therefore, individual difference variables (e.g., emotional intelligence) that might relate to that perception should also be considered. The effects of emotional intelligence on the relationship between job stress and job performance were investigated with a sample of employees in the Taiwanese finance sector. The results indicated that emotional intelligence had a positive impact on job performance and moderated this relationship. In this respect, highly emotionally intelligent employees are more likely than are low emotional intelligence employees to be able to reduce or transform the potential negative effects of job stress on job performance. The results of this study clarify knowledge of stress effects and, thus, the usefulness of stress management practices can be improved and enhanced.

Keywords: EMOTIONAL INTELLIGENCE; FINANCE SECTOR; JOB PERFORMANCE; JOB STRESS

Document Type: Research Article

DOI: http://dx.doi.org/10.2224/sbp.2011.39.1.21

Publication date: February 1, 2011

More about this publication?
sbp/sbp/2011/00000039/00000001/art00004
dcterms_title,dcterms_description,pub_keyword
6
5
20
40
5

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more