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The Relationships Among Employees' Job Stress, Job Satisfaction, and the Organizational Performance of Hamadan Urban Health Centers

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Abstract:

The purpose in this study was to determine the levels of employees' job stress and job satisfaction in urban health centers in Hamadan, Iran, and the relationship of these levels to the organizational performance. Employees' stress levels were assessed using the Eliot Stress Questionnaire (Eliot, 1994), and job satisfaction levels were measured using the Robbins Job Satisfaction Questionnaire (Robbins, 1991). The performance of the centers was evaluated by using a series of outcome indicators. On average, the employees in all of the health centers reported a moderate level of stress. A positive correlation was found between performance and the midlevel of employees' stress was found (r = 0.69, α < 0.05).

Keywords: JOB PERFORMANCE APPRAISAL; JOB SATISFACTION; JOB STRESS; ORGANIZATIONAL PERFORMANCE; URBAN HEALTH CENTERS

Document Type: Research Article

DOI: https://doi.org/10.2224/sbp.2010.38.7.963

Publication date: 2010-08-01

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