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The impacts of superior politics on frontline employees' behavioral and psychological outcomes

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Abstract:

In this study the effect of superior politics on frontline employees' behavioral and psychological outcomes was examined using data collected from 4- and 5-star hotels in Northern Cyprus. The research hypotheses were tested using LISREL 8.54 through path analysis. The model test results indicated that scarce resources are a significant determinant of superior politics. In addition, path analysis results showed that superior politics and scarce resources have a significant negative association with subordinate performance. The model test findings also demonstrated that superior politics and scarce resources are negatively associated with job satisfaction. This research, however, failed to uncover a significant positive association between subordinate performance and job satisfaction. Similarly, scarce resources and subordinate performance did not have significant associations with job commitment.

Keywords: JOB SATISFACTION; ORGANIZATIONAL COMMITMENT; ORGANIZATIONAL POLITICS; SUPERIOR POLITICS; TRUST CLIMATE

Document Type: Research Article

DOI: http://dx.doi.org/10.2224/sbp.2009.37.2.175

Publication date: March 1, 2009

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