ISSN 0264-2069 (Print); ISSN 1743-9507 (Online)
Publisher: Routledge, part of the Taylor & Francis Group
Editorial Board pp. i-i(1)
Knowledge intensive business services and client innovation pp. 1435-1455(21) Authors: Hu, Tai-Shan; Lin, Chien-Yuan; Chang, Su-Li
Adoption and use of technology in small business environments pp. 1456-1472(17) Authors: Alonso-Almeida, Maria del Mar; Llach, Josep
Merger and acquisition evaluation and decision making model pp. 1473-1494(22) Author: Lee, Wen-Shiung
Chinese customers' loyalty to international consulting firms pp. 1495-1513(19) Authors: Li, Qianqian; Zheng, Qinqin
Promoting the quality of hospital service for children with developmental delays pp. 1514-1526(13) Authors: Lee, Shu-Fang; Lee, Wen-Shiung
A conceptual model of motivations for consumer resale on C2C websites pp. 1527-1543(17) Author: Chu, Hsunchi
Promoting service brands via the Internet pp. 1544-1563(20) Authors: Vilnai-Yavetz, Iris; Tifferet, Sigal
Foreign ownership and firm performance in German services pp. 1564-1598(35) Author: Weche Gelübcke, John Philipp
The impact of service innovation on firm performance pp. 1599-1632(34) Author: Lin, Lei
The moderating effects of service solution characteristics on competitive advantage pp. 1633-1658(26) Authors: Xin, Yan; Chai, Kah-Hin; Ojanen, Ville; Brombacher, Aarnout
Perceived importance of native language use in service encounters pp. 1659-1671(13) Authors: Holmqvist, Jonas; Van Vaerenbergh, Yves
Market segmentation of airline cargo transport pp. 1672-1685(14) Authors: Chao, Ching-Cheng; Lirn, Taih-Cherng; Shang, Kuo-Chung
The increasing service intensity of European manufacturing pp. 1686-1706(21) Authors: Falk, Martin; Peng, Fei
Acknowledgements pp. 1707-1715(9)
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