A pragmatic service typology: capturing the distinctive dynamics of services in time and space
Authors: Gluckler, Johannes; Hammer, Ingmar
Source: The Service Industries Journal, Volume 31, Number 6, 1 May 2011 , pp. 941-957(17)
Abstract:Many service classifications have provided helpful yet partial perspectives on the heterogeneity of services. This paper reconciles and integrates different earlier classifications into a new holistic typology of the service economy which is based on detailed statistical service sectors. Moreover, the paper assesses the empirical value of this taxonomy to capture the diversity of services development in time and space. A regional analysis of employment data in Germany provides evidence that knowledge intensive as well as business services follow very different sectoral and spatial dynamics than operational and consumer services. This typology yields differential insights in longitudinal and comparative regional analysis of the service economy.
Document Type: Research Article
Affiliations: Department of Geography, University of Heidelberg, Heidelberg, Germany
Publication date: 2011-05-01