If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

Right first time: the role of ombudsmen in influencing administrative decision-making

$54.78 plus tax (Refund Policy)

Buy Article:


Administrative justice policy has shifted from a traditional concern with redress mechanisms towards a concern with administrative decision-making (decisions of an administrative nature taken by public officials which affect citizens' interests). As a result, ombudsmen are now expected to do more to drive improvements in administrative decision-making. The limited empirical data available present a mixed picture of the influence that ombudsmen may have in this area. A number of factors may increase ombudsmen's influence and, while these factors require further empirical testing, they offer clues to policymakers interested in improving administrative decision-making.

Keywords: administrative justice; impact studies; ombudsmen

Document Type: Research Article

DOI: http://dx.doi.org/10.1080/09649069.2011.617077

Affiliations: School of Law, University of Glasgow, Scotland, UK

Publication date: June 1, 2011

More about this publication?
Related content

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more