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Reducing Organizational Risk through Participatory Communication

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Abstract:

Reducing risk and averting crises are increasingly critical for organizations. This study was designed to identify strategies for workers to be mindful participants in their organization's attempts to maintain the safety and integrity of the food supply. After sequential explanatory and exploratory phases, multiple regression results indicated that sending information, influencing outcomes, receiving information, organizational openness, and foregrounding training explained a significant portion of the variance for organizational mindfulness. The findings suggest that participatory communication practices enact and sustain collective mindfulness and, thereby, reduce risk.

Keywords: Democratic Communication; High Reliability Organizations; Organizational Mindfulness; Participatory Communication; Risk Communication

Document Type: Research Article

DOI: http://dx.doi.org/10.1080/00909880903233168

Publication date: November 1, 2009

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