Reducing Organizational Risk through Participatory Communication
Authors: Novak, Julie; Sellnow, Timothy
Source: Journal of Applied Communication Research, Volume 37, Number 4, November 2009 , pp. 349-373(25)
Abstract:Reducing risk and averting crises are increasingly critical for organizations. This study was designed to identify strategies for workers to be mindful participants in their organization's attempts to maintain the safety and integrity of the food supply. After sequential explanatory and exploratory phases, multiple regression results indicated that sending information, influencing outcomes, receiving information, organizational openness, and foregrounding training explained a significant portion of the variance for organizational mindfulness. The findings suggest that participatory communication practices enact and sustain collective mindfulness and, thereby, reduce risk.
Document Type: Research Article
Publication date: 2009-11-01