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Publisher: Routledge, part of the Taylor & Francis Group

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Volume 23, Number 2, 1 May 2013

Retail brand equity: a model based on its dimensions and effects
pp. 111-136(26)
Authors: Gil-Saura, Irene; Ruiz-Molina, María Eugenia; Michel, Geraldine; Corraliza-Zapata, Amparo

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Internet and distance channel use and European consumer complaint behavior
pp. 137-151(15)
Authors: Jasper, Cynthia R.; Waldhart, Paul

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Large format stores and the introduction of new regulatory controls in South Korea
pp. 152-173(22)
Authors: Kim, Woohyoung; Hallsworth, Alan G.

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Conducting field research in retail stores: A meandering path to a successful research project
pp. 189-203(15)
Authors: Minahan, Stella Marie; Huddleston, Patricia; Behe, Bridget; Fernandez, R. Thomas

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