The International Review of Retail, Distribution and Consumer Research

Guest Editorial
pp. 411-413(3)
Authors: Ziliani, Cristina; Lugli, Gianpiero; Negri, Francesca

Retail recovery from natural disasters: New Orleans versus eight other United States disaster sites
pp. 415-444(30)
Authors: Pearson, Michael M.; Hickman, Thomas M.; Lawrence, Katherine E.

Retailers' management of corporate social responsibility (CSR) in their supplier relationships – does practice follow best practice?
pp. 445-460(16)
Authors: Elg, Ulf; Hultman, Jens

Building customer loyalty in retailing: not all levers are created equal
pp. 461-481(21)
Authors: Bellini, Silvia; Cardinali, Maria Grazia; Ziliani, Cristina

Patronage behaviour of elderly supermarket shoppers – antecedents andunobserved heterogeneity
pp. 483-499(17)
Authors: Teller, Christoph; Gittenberger, Ernst

Cross-channel integration – is it valued by customers?
pp. 501-511(11)
Authors: Schramm-Klein, Hanna; Wagner, Gerhard; Steinmann, Sascha; Morschett, Dirk

Am I cheap? Testing the role of store personality and self-congruity in discount retailing
pp. 513-539(27)
Authors: Willems, Kim; Swinnen, Gilbert

Effects of intra-brand competition between private labels and manufacturer brands: Empirical results from the Italian market
pp. 541-554(14)
Authors: Fornari, Edoardo; Grandi, Sebastiano; Fornari, Daniele

Thank you to referees for 2011
pp. 555-559(5)