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Publisher: Routledge, part of the Taylor & Francis Group

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Volume 16, Number 5, December 2006

Antecedents to complaint behaviour in the context of restaurant goers
pp. 493-517(25)
Authors: Velázquez, Beatriz Moliner; Contrí, Gloria Berenguer; Saura, Irene Gil; Blasco, María Fuentes

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Investigating the consumer–environment interaction through image modelling technologies
pp. 519-531(13)
Authors: Massara, Francesco; Pelloso, Giovanni

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How does the perceived retail environment influence consumers' emotional experience? evidence from two retail settings
pp. 559-578(20)
Authors: Andreu, Luisa; Bigné, Enriqué; Chumpitaz, Ruben; Swaen, Valérie

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Is mandatory country-of-origin labelling a retrograde step in the long run?
pp. 579-590(12)
Authors: Miranda, Mario J.; Kónya, László

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Differences in consumer price knowledge between Germany and Finland
pp. 591-599(9)
Authors: Aalto-Setälä, Ville; Evanschitzky, Heiner; Kenning, Peter; Vogel, Verena

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