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Publisher: Routledge, part of the Taylor & Francis Group

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Volume 12, Number 3, 1 July 2002

Guest editorial
pp. 221-223(3)
Author: Gianotten, Henk J.

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Expanding the loyalty concept to include preference for a shopping mall
pp. 225-236(12)
Authors: Adkins Lehew, Melody L.; Burgess, Brigitte; Wesley, Scarlett

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The structure of consumer confidence and real value added growth in retailing in the Netherlands
pp. 237-259(23)
Authors: Nijkamp, Joyce; Gianotten, Henk J.; van Raaij, W. Fred

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Retail-consumer commitment and market segmentation
pp. 261-279(19)
Authors: Iniesta, M. Angeles; Sánchez, Manuel

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Modelling of customer retention in multi-format retailing
pp. 281-296(16)
Authors: Arrondo, Elvira; Berné, Carmen; Múgica, Jose M.; Rivera, Pilar

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Economic and non-economic factors of Korean manufacturer–retailer relations
pp. 297-318(22)
Authors: Yu, Jong Pil; Pysarchik, Dawn Thorndike

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