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Publisher: Routledge, part of the Taylor & Francis Group

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Volume 23, Number 18, 1 October 2012

The impact of group-oriented values on choice of conflict management styles and outcomes: an empirical study in Turkey
pp. 3776-3793(18)
Authors: Ma, Zhenzhong; Liang, Dapeng; Erkus, Ahmet; Tabak, Akif

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Supervisor and coworker support: a source congruence approach to buffering role conflict and physical stressors
pp. 3872-3889(18)
Authors: Mayo, Margarita; Sanchez, Juan I.; Pastor, Juan C.; Rodriguez, Alfredo

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Analysis of organizational commitment and work–family conflict in view of doctors and nurses
pp. 3890-3905(16)
Authors: Benligiray, Serap; Sönmez, Harun

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Linking human resource management practices and customer satisfaction on product quality
pp. 3906-3924(19)
Authors: Cantarello, Silvia; Filippini, Roberto; Nosella, Anna

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Reducing employee turnover through customer contact center job quality
pp. 3925-3941(17)
Authors: van der Aa, Z.; Bloemer, J.; Henseler, J.

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