High-performance work systems and firms' operational performance: the moderating role of technology

Authors: Kintana, Martin Larraza1; Alonso, Ainhoa Urtasun2; Olaverri, Carmen García3

Source: International Journal of Human Resource Management, Volume 17, Number 1, Number 1/January 2006 , pp. 70-85(16)

Publisher: Routledge, part of the Taylor & Francis Group

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Abstract:

This paper analyses the moderating effect of technology on the potential impact of high-performance work systems (HPWS) on firms' operational performance. The paper distinguishes between production technology and the technological intensity of the industry. This potential effect is analysed in a sample of 965 Spanish manufacturing firms. Results support the moderating role of the technological intensity of the industry, while qualifying the hypothesized moderating effect of production technology.

Keywords: High-performance work systems; technology; operational performance

Document Type: Research article

DOI: 10.1080/09585190500366466

Affiliations: 1: Departamento de Gestión de Empresas, Universidad Pública de Navarra, Campus de Arrosadía, 31006, Pamplona, Navarra, Spain, 34-948168931, 34-948-169404 2: Departamento de Gestión de Empresas, Universidad Pública de Navarra, Campus de Arrosadía 31006, Pamplona, Navarra, Spain, 34-948-169384, 34-948-169404 3: Departamento de Estadística e Investigación Operativa, Universidad Pública de Navarra, Campus de Arrosadía, 31006, Pamplona, Navarra, Spain, 34-948-169209, 34-948-169204

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