Empirical Evidence of Organizational Citizenship Behavior from the Health Care Industry
Abstract:This study examined individual and work group correlates of organizational citizenship behavior (OCB) among a group of 340 technically skilled, professional, and managerial hospital employees (261 women and 79 men). Individual as well as group characteristics influenced organizational citizenship behaviors (OCBs). Implications for leaders and leadership are discussed. Proposals for future research are made.
Document Type: Research Article
Affiliations: 1: Leeds School of Business, University of Colorado, Boulder, Boulder, CO, USA 2: Kaplan University, Chicago, IL, USA 3: University of Maryland, College Park, MD, USA 4: Max Planck Institute of Economics, Jena, Germany
Publication date: January 1, 2005