Skip to main content

Publisher: Routledge, part of the Taylor & Francis Group

More about this publication?
Volume 29, Numbers 5-6, 1 April 2013

Customer service 140 characters at a time: The users' perspective
pp. 522-544(23)
Authors: Canhoto, Ana Isabel; Clark, Moira

Favourites:
ADD

Antecedents of travellers' electronic word-of-mouth communication
pp. 584-606(23)
Authors: Liang, Silvia Wan-Ju; Ekinci, Yuksel; Occhiocupo, Nicoletta; Whyatt, Georgina

Favourites:
ADD

Web-based forums and metaphysical branding
pp. 607-624(18)
Authors: Oakes, Steve; Dennis, Noel; Oakes, Helen

Favourites:
ADD

The impact of complexity and perceived difficulty on consumer revisit intentions
pp. 625-645(21)
Authors: Reynolds, Nina; Ruiz de Maya, Salvador

Favourites:
ADD

Taking a deeper look at online reviews: The asymmetric effect of valence intensity on shopping behaviour
pp. 646-670(25)
Authors: Floh, Arne; Koller, Monika; Zauner, Alexander

Favourites:
ADD

Strategic network marketing in technology SMEs
pp. 671-697(27)
Authors: Jones, Rosalind; Suoranta, Mari; Rowley, Jennifer

Favourites:
ADD
Favourites:
ADD

Storying marketing research: The twisted tale of a consumer profiled
pp. 720-733(14)
Authors: Quinn, Lee; Patterson, Anthony

Favourites:
ADD

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more