The co-creative practice of forming a value proposition

Authors: Kowalkowski, Christian1; Persson Ridell, Oscar2; Röndell, Jimmie G.2; Sörhammar, David2

Source: Journal of Marketing Management, Volume 28, Numbers 13-14, 1 December 2012 , pp. 1553-1570(18)

Publisher: Routledge, part of the Taylor & Francis Group

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Abstract:

Using practice theory and an empirical illustration of reciprocal exchange of knowledge between resource-integrating actors, this paper contributes to Service-Dominant Logic by deepening the understanding of the innate intricacies in a co-creative practice of forming a value proposition. A co-creative practice is conceptualised as reciprocal exchange of knowledge that is mediated by the practice-related script – understandings, procedures, and engagements – that each resource-integrating actor draws upon. The paper identifies and labels the activities of this exchange – applying, assessing, adapting, and adopting – using the literature on knowledge creation and management as a point of departure. A granular analysis is provided of how the script of each resource-integrating actor mediates the activities of reciprocal exchange of knowledge when forming a value proposition.

Keywords: Service-Dominant Logic; co-creative paradigm; co-creative practice; practice theory; reciprocal knowledge exchange; value proposition

Document Type: Research Article

DOI: http://dx.doi.org/10.1080/0267257X.2012.736875

Affiliations: 1: Hanken School of Economics, Finland 2: Uppsala University, Sweden

Publication date: December 1, 2012

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