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Publisher: Routledge, part of the Taylor & Francis Group

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Volume 25, Numbers 9-10, November 2009

Volume 25 indexes
pp. i-x(10)

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Academy of Marketing Conference 2009 "Putting Marketing in its Place": Hosted by Leeds Metropolitan University, UK
pp. 861-866(6)
Authors: Parkinson, Stephen; Dennis, June; Lodorfos, George; Carter, Stephen

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Corporate reputation in the era of Web 2.0: the case of Primark
pp. 927-939(13)
Authors: Jones, Brian; Temperley, John; Lima, Anderson

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Competitive intelligence in practice: empirical evidence from the UK retail banking sector
pp. 941-964(24)
Authors: Wright, Sheila; Eid, Elsayed R.; Fleisher, Craig S.

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The savvy French consumer: a cross-cultural replication
pp. 965-986(22)
Authors: Garnier, Marion; Macdonald, Emma K.

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Seniors' attitudes to voicing complaints: a qualitative study
pp. 987-1001(15)
Authors: Grougiou, Vassiliki; Pettigrew, Simone

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A stage model for transitioning to KAM
pp. 1027-1048(22)
Authors: Davies, Iain A.; Ryals, Lynette J.

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