Drivers of sales and marketing collaboration in business-to-business selling organisations
This paper focuses on identifying and exploring the antecedents and consequences of collaboration between the sales and marketing functions within organisations and empirically tests the resulting model. There is evidence to show that collaborative sales and marketing functions have
benefits to an organisation in terms of improved business performance, but many organisations have not yet achieved collaborative internal functions. The study identifies five antecedents to collaboration between sales and marketing and tests the proposition that greater collaboration between
sales and marketing is linked to benefits in terms of improved business performance.
Keywords: COLLABORATION; COORDINATION; INTEGRATION; INTERFACE; SALES AND MARKETING
Document Type: Research Article
Publication date: 01 July 2009
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