@article {Pressey:2006:0267-257X:1, author = "Pressey, Andrew and Tzokas, Nikolaos", title = "Relationship Marketing: Theory, Applications and Future Research Directions", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "1-4", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00001" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {East:2006:0267-257X:5, author = "East, Robert and Hammond, Kathy and Gendall, Philip", title = "Fact and Fallacy in Retention Marketing", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "5-23", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00002" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {Peng:2006:0267-257X:25, author = "Peng, Leong Yow and Wang, Qing", title = "Impact of Relationship Marketing Tactics (RMTs) on Switchers and Stayers in a Competitive Service Industry", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "25-59", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00003" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {Meyer-Waarden:2006:0267-257X:61, author = "Meyer-Waarden, Lars and Benavent, Christophe", title = "The Impact of Loyalty Programmes on Repeat Purchase Behaviour", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "61-88", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00004" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {Roemer:2006:0267-257X:89, author = "Roemer, Ellen", title = "The Impact of Dependence on the Assessment of Customer Lifetime Value in Buyer-Seller Relationships", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "89-109", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00005" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {O'Driscoll:2006:0267-257X:111, author = "O'Driscoll, Aidan", title = "Reflection on Contemporary Issues in Relationship Marketing: Evidence from a Longitudinal Case Study in the Building Materials Industry", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "111-133", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00006" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {Payne:2006:0267-257X:135, author = "Payne, Adrian and Frow, Pennie", title = "Customer Relationship Management: from Strategy to Implementation", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "135-168", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00007" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {Winklhofer:2006:0267-257X:169, author = "Winklhofer, Heidi and Pressey, Andrew and Tzokas, Nikolaos", title = "A Cultural Perspective of Relationship Orientation: Using Organisational Culture to Support a Supply Relationship Orientation", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "169-194", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00008" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {O'Malley:2006:0267-257X:195, author = "O'Malley, Lisa and Ryan, Annmarie", title = "Pedagogy and Relationship Marketing: Opportunities for Frame Restructuring using African Drumming", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "195-214", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00009" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" } @article {Harker:2006:0267-257X:215, author = "Harker, Michael John and Egan, John", title = "The Past, Present and Future of Relationship Marketing", journal = "Journal of Marketing Management", volume = "22", number = "1", year = "2006", itemtype = "article", issn = "0267-257X", eissn = "1472-1376", publication date ="2006-02-01T00:00:00", pages = "215-242", url = "https://www.ingentaconnect.com/content/routledg/jmm/2006/00000022/00000001/art00010" parent_itemid = "infobike://routledg/jmm", publishercode ="routledg" }