Skip to main content

A Comparative Study Between UK and US: The Student Satisfaction in Higher Education and its Influential Factors

Buy Article:

$55.00 plus tax (Refund Policy)

Abstract:

In this study, several service quality variables and concepts were used to examine differences in the perception of education quality, and the main factor affecting that perception, between students in the USA and the UK.

322 US and UK postgraduate business school students were asked about their satisfaction with their education, compared with their expectations with respect to various quality aspects.

Keywords: CONSUMER BEHAVIOUR; EDUCATION MANAGEMENT; QUALITY PERCEPTION; SATISFACTION; SERVICE QUALITY

Document Type: Research Article

DOI: https://doi.org/10.1362/026725705774538471

Publication date: 2005-08-01

More about this publication?
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more