Skip to main content

Shaping Business Decisions Using Fuzzy-Set Analysis: Service Elimination Decisions

Buy Article:

$47.00 plus tax (Refund Policy)

Using a database derived from a survey of service elimination decisions in the UK financial services sector, this paper compares the results of a traditional variable-centred analysis of the results with a case-based combinatorial approach that uses fuzzy-set analysis. The paper argues that the latter approach adds the facility to researchers of analysing logical rather than statistical relationships. A recently developed piece of software – Fuzzy Set/Qualitative Comparative Analysis (FS/QCA) – is introduced and used to provide analyses of logical necessity and logical sufficiency for combinations of factors that might affect the service elimination decision.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Document Type: Research Article

Publication date: 2005-06-01

More about this publication?
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more