Shaping Business Decisions Using Fuzzy-Set Analysis: Service Elimination Decisions

$53.17 plus tax (Refund Policy)

Buy Article:

Abstract:

Using a database derived from a survey of service elimination decisions in the UK financial services sector, this paper compares the results of a traditional variable-centred analysis of the results with a case-based combinatorial approach that uses fuzzy-set analysis. The paper argues that the latter approach adds the facility to researchers of analysing logical rather than statistical relationships. A recently developed piece of software – Fuzzy Set/Qualitative Comparative Analysis (FS/QCA) – is introduced and used to provide analyses of logical necessity and logical sufficiency for combinations of factors that might affect the service elimination decision.

Document Type: Research Article

DOI: http://dx.doi.org/10.1362/0267257054307354

Publication date: June 1, 2005

More about this publication?
Related content

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more