Total Quality Management

Competitive priorities of enterprises in mainland China
pp. 285-300(16)
Authors: Zhao, Xiande; Yeung, Jeff Hoi Yan; Zhou, Qiang

Testing the impact of integrating TQM and DFM on the ability of small to medium size firms to respond to their customer needs
pp. 301-313(13)
Authors: Youssef, Mohamed A.; Mohamed, Zubair; Sawyer, Granville; Whaley, Gary L.

Cellular structure for total quality management in a globalized economy
pp. 315-321(7)
Authors: Tan, Lee Peng; Tan, John K. C.

Quality improvement of barrack life in the Republic of Korea army
pp. 323-334(12)
Authors: Sohn, So Young; So, Hyoung Ki

A cross-cultural comparison of top management personality for TQM implementation
pp. 335-346(12)
Authors: Yen, Hsiu Ju; Krumwiede, Dennis W.; Sheu, Chwen

Diagnosing whether northern Cyprus hotels are ready for TQM: an empirical analysis
pp. 347-364(18)
Author: Arasli, Huseyin

Widening quality gap: a historical interpretation
pp. 365-371(7)
Authors: Reis, Dayr; Pena, Leticia; Novicevic, Milorad

Integrating the safety dimension into quality management systems: a process model
pp. 373-391(19)
Authors: Pun, Kit-Fai; Hui, Ip-Kee

Enhancement of web design quality through the QFD approach
pp. 393-401(9)
Authors: Park, Hee-Sok; Noh, Seung J.

Forging buyer-seller relationships for total quality management in international business: the case of the European cement industry
pp. 403-417(15)
Authors: De Ruyter, Ko; Semeijn, Janjaap