The Education of a Technology Policy Analyst--to Process Management
Technology policy analysis emphasizes logical resolution of issues based on conceptual models, data, and analyses, but this often is not enough to accomplish anything. Policy-makers routinely disregard policy analyses, even when well done, timely, and pertinent to the issues at hand. Process management complements policy analysis by directing attention to the interactions through which disparate interests reconcile their differences to initiate viable action. We pose five questions that constitute a situational analysis decision tree. Based on answers to those questions, we distinguish five action approaches (including 'do nothing') that can enhance the utilization of technology analyses. These approaches demand skills, not always paramount in policy analysts, to run processes that engage stakeholders. We illustrate how process management can enhance the utilization of technology policy analysis through a hypothetical case.
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Document Type: Research Article
Publication date: 2004-06-01