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Intelligent cities as smart providers: CoPs as organizations for developing integrated models of eGovernment Services

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Abstract:

This paper develops the notion of the intelligent city as the smart provider of electronically enhanced services. It identifies how this growing interest in intelligent cities has led universities to exploe the opportunities “communities of practice” (CoPs) offer industry to become smart providers of online services. With this aim, it reports on the efforts a number of leading European cities have recently made to be intelligent in exploiting the opportunities CoPs offer industry to become smart providers. That is, smart in developing online presence via integrated models of eGovernment services, which are in turn capable of meeting the learning needs, knowledge requirements and capacity-building commitments of the socially inclusive and participatory urban regeneration programs they promote.

Keywords: communities of practice; eGovernment services; electronically enhanced services; intelligent cities; knowledge-based learning organizations; participation; smart providers; social inclusion

Document Type: Research Article

DOI: https://doi.org/10.1080/13511610.2012.660324

Affiliations: Edinburgh Napier University, Edinburgh, UK

Publication date: 2012-06-01

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