@article {Prins:2003:1360-0834:143, title = "Consumers, liability, and the online world", journal = "Information & Communications Technology Law", parent_itemid = "infobike://routledg/cict", publishercode ="routledg", year = "2003", volume = "12", number = "2", publication date ="2003-06-01T00:00:00", pages = "143-164", itemtype = "ARTICLE", issn = "1360-0834", eissn = "1469-8404", url = "https://www.ingentaconnect.com/content/routledg/cict/2003/00000012/00000002/art00005", doi = "doi:10.1080/1360083032000106935", author = "Prins, J. E. J.", abstract = "The Internet challenges the traditional position of the consumer. In discussing the pros and cons of a European Union liability regime for suppliers of electronic services, this article analyses a possible need for a new liability regime to protect consumers in an online world. Attention is also given to possible non-legislative measures to provide consumers with an adequate level of protection given the specifics of electronic services. The article concludes with a position on whether a new European service liability regime is needed to better protect consumers in the online world.", }