ISSN 1360-2381 (Print); ISSN 1743-792X (Online)
Publisher: Routledge, part of the Taylor & Francis Group
Customer Service Behaviours in Korea and Implications for Training: Lessons from an Exploratory Critical Incidents Study of Customer and Employee Service Encounters pp. 1-20(20) Authors: Kim, Namhee; Mclean, Gary
Preferred Appeals as a Reflection of Culture: Mobile Phones Advertising in Vietnam pp. 21-39(19) Authors: Khanh, Nguyen Thi Thuy; Hau, Le Nguyen
The Gambler, the Carrots, and the Cook: A Critical Evaluation of Investment Potential in the Vietnamese Software Industry pp. 41-58(18) Authors: Brauer, Tony; Edwards, Vincent; Phan, Anh Trieu
Is Corporate Ethical Practice Changing? Evidence from Sri-Lanka pp. 59-78(20) Authors: Batten, Jonathan; George, Ranjan; Hettihewa, Samanthala
Business Incubators in China: A Financial Services Perspective pp. 79-94(16) Authors: Chandra, Aruna; He, Wei; Fealey, Tim
Bridging the Digital Divide in Malaysia: An Empirical Analysis of Technological Transformation and Implications for E-development pp. 95-112(18) Authors: Genus, Audley; Nor, Mohd Ali Mohamad
The Psychological Contract in Employment in Vietnam: Preliminary Empirical Evidence from an Economy in Transition pp. 113-131(19) Authors: Truong, Do Xuan; Quang, Truong
Contemporary Research on Management and Human Resources in China: A Comparative Content Analysis of Two Leading Journals pp. 133-153(21) Authors: Poon, Hon Fun; Rowley, Chris
Book reviews pp. 155-162(8) Author: Masiero, Gilmar
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