The Nordic method for quality improvement in general practice

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Abstract:

In this paper we report our ten-year experience of a project for quality improvement in general practice in the Nordic countries. The quality improvement initiative is called the Audit Project Odense (APO) method. This has become increasingly popular among general practitioners in the Nordic countries since the early 1990s. APO is an integrated part of the Research Unit of General Practice at the University of Southern Denmark and has established a network of general practitioner (GP) representatives from all Danish counties and all the Nordic countries. The APO method is an easy to use instrument for GPs, which includes registration of their own activities, courses, follow-up and an evaluation. The APO method is suitable for addressing topics that play a central role in the work of GPs. The problem should be frequently occurring - at least 30 times in a two- to four-week period - and it should be possible to elucidate it by means of a special APO registration chart. The major advantage of the APO method is the simplicity of the registration chart used to submit data, and a process that ensures that the quality circle is completed. An important feature of the APO concept is that it is voluntary - which increases motivation, and gives a sense of ownership and individual benefit. Furthermore, the indepth and varying activities in the APO circle are considered beneficial, and there are several examples of successful APO circles, where the effects may last for several years. Due to the design of the evaluation, however, the evidence of the APO method's effectiveness could be stronger, and further evaluation is still needed.

Keywords: AUDIT; GENERAL PRACTICE; QUALITY CIRCLE

Document Type: Miscellaneous

Affiliations: Research Unit of General Practice, University of Southern Denmark, Denmark

Publication date: March 1, 2003

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