Users' experience of an innovative primary care service: an in-depth exploration

Authors: Denton, Hannah; Michie, Frances

Source: Primary Care Mental Health, Volume 4, Number 4, December 2006 , pp. 235-243(9)

Publisher: Radcliffe Publishing Ltd.

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Abstract:

Aim To investigate the clients' experiences of an innovative primary care service. The service is based on a number of therapeutic approaches drawn from within the postmodern paradigm.

Method A semi-structured interview schedule was used with ten clients of the service and a grounded theory was developed.

Results The analysis indicated that the service can assist clients in generating an empowering self-narrative through which change can happen by impacting on three psychological processes. These were identified as emotional resolution, self-awareness and finding new directions.

Conclusions The insights gained from this small sample of participants and the grounded theory that emerged have provided insights that can inform further development of the existing service and introduce another therapeutic paradigm to professionals working in primary mental health care.

Keywords: BRIEF THERAPY; GROUNDED THEORY; NARRATIVE; REFLECTING TEAM; SYSTEMIC

Document Type: Research article

Publication date: 2006-12-01

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